At Amelix Telecom we are committed to two main aspects: supplying our customers with good value phone solutions and ensuring that our pricing and services are as clear and transparent as possible. Our industry is filled with gimmicks, catches, small print and commitments. We prefer to offer a simplistic view of telecoms with to-the-point phone call charges and fully itemised billing. The majority of our customers make significant savings compared to their existing suppliers, and if you are not completely satisfied with our service then we will provide you with the flexibility of minimal contract periods.
As well as benefiting from savings on your phone calls, we provide all our customers with free and complete itemised billing. All calls can be found listed within an online control panel which is updated daily with your latest calls. To compliment this, we provide graphical statistics and powerful call interrogation software allowing you to better understand the calls you make.
Our Price Guarantee
At Amelix Telecom we are so confident that you will save money on your phone bill that we will refund you double the difference if you find us to be more expensive on your whole phone bill when you switch. If you have not sent us a bill to compare yet, do so now and if we can’t show you a saving on your current bill we will send you the biggest bar of chocolate we can lay our hands on from the garage up the road!
Local and National Calls and Beyond
We don’t differentiate between local and national calls and, as such, calls to all UK landline numbers are treated the same. We offer calls to UK landlines for under 1p per minute and can also save you significant money on calls to any destination worldwide. (We have a saving of 85% to most of our competitors on international calls).
Per Second Billing
Unlike some of our competitors we will only bill you for the time you spend on the call. This is done by billing on a per second basis rather than rounding calls to the nearest whole minute. It is one of many ways we want to ensure our billing is as clear and simple as possible.
Free Itemised Billing
All your phone calls are logged in our itemised billing pages accessible through the control panel. We show you all calls made, not just those that exceed a certain call spend; these are updated every 24 hours.
No Minimum Call Charge
In June 2010 the average call length of our customer’s calls was just over 2 minutes. By not paying a minimum call charge you can easily save up to 35% on your phone bill, before you even consider the saving on our low call costs.
No Minimum Call Spend
We do not force any of our customers to reach minimum call commitments. This means that both residential and business talk customers can benefit from our low cost calls no matter how large or small your phone bill is.
High Quality Calls
All phone calls are routed through tier 1 carriers. This ensures that no matter what the destination of the call it will connect quickly and to the highest level of sound quality.
More Than Just Cheap Calls
Thanks to our control panel we can provide you far more useful information than a traditional, paper based, bill can. Not only do we provide graphical interpretations, but also allow you to extract information from months of other itemised calls within seconds. These additional features are provided as standard and at no extra cost.